Account & Data Deletion

App: Sliding Puzzle | Developer: SMH Team (Amjad AlMustafa) | Last updated: September 25, 2026

This page explains how to delete your Sliding Puzzle account and the data associated with it. You can do this yourself inside the app in a few seconds, or ask us to do it for you by email.

Option 1 — Delete everything from inside the app (fastest)

Sliding Puzzle has a built-in deletion tool. No email and no waiting.

Open Sliding Puzzle.
Tap the Settings icon (the gear at the top-right of the home screen).
Scroll to the bottom and tap Delete My Data.
Read the confirmation message and tap Delete Everything.

Deletion is immediate and permanent. Afterwards the game continues to work as a brand-new player with a fresh guest session, so you can keep playing without an account if you wish.

Option 2 — Ask us to delete it for you

If you have already uninstalled the app, or you prefer that we handle it, email us:

Email: info@leadermas.com
Subject: “Account Deletion Request – Sliding Puzzle”
Please include: the display name shown next to your score on the leaderboard, and — if you signed in with Google or with an email address — that email address, so we can locate the right record.

We action every request within 30 days and reply to confirm once it is done.

Option 3 — Delete your data without deleting your account

The in-app Delete My Data tool described in Option 1 already does exactly this: it erases your progress, your statistics and your public leaderboard entry, and then signs you back in as a new guest. You keep using the app; nothing of your previous play history remains.

If you want us to erase only part of your data — for example, remove your name from the public leaderboard while keeping your progress on your device — email the address above and tell us what you would like removed.

What is deleted

The following is erased permanently and cannot be recovered:

Your account: the Firebase Authentication account created when you signed in (anonymous, email/password, or Google).
Your public leaderboard entries: both the all-time board and the current weekly board, including your display name, total stars and completed-stage count.
Your progress on the device: stage completions and stars, best scores and times, achievements, daily-challenge history and streak, coin balance, and all app settings and preferences.

What is retained, and for how long

Temporary multiplayer rooms: a head-to-head race room holds the puzzle layout and each player’s progress only while the match is running, and is discarded shortly afterwards. It is never tied to your identity after the match ends.
Advertising and diagnostic data held by Google: Sliding Puzzle uses Google AdMob, Firebase Analytics and Firebase Crashlytics. Any residual anonymous data held by these services is outside our direct control and is generally deleted by Google within 90 days, in line with their retention policies.
Email correspondence: if you contact us by email, we keep that message for up to 12 months so we have a record that your request was handled, then delete it.

We keep no backup copy of your game data after deletion.

A note on uninstalling

Uninstalling the app removes everything stored on your device, but it does not remove your entry from the online leaderboard. To remove that as well, use Option 1 before uninstalling, or email us as described in Option 2.

Website: leadermas.com

Account & Data Deletion – Sliding Puzzle